Field Service Engineer

Field Service Engineer – Kolkatta

Qualification:

Any Degree or B.E. in Mechanical, ECE, EEE, Bio-Medical Engineering, or IT

Salary:

CTC: ₹1.8 L to ₹2.5 L per annum

About the Role:

As a Field Service Engineer, you will be the technical face of our company, playing a critical role in the installation, servicing, and maintenance of life-saving medical equipment. This is a field-based position that requires hands-on work, strong problem-solving skills, and a customer-first mindset.

Responsibilities:

• Install, test, and calibrate medical devices (Syringe Pumps, Infusion Pumps, Blood & Fluid Warmers, Thalassemia Pumps) at customer sites
• Provide timely and effective troubleshooting and repair services
• Conduct preventive maintenance visits as per service schedules
• Deliver technical training and support to hospital staff and end-users
• Maintain service documentation and reports accurately
• Coordinate with internal teams for spare parts and service updates
• Ensure minimal downtime and maximum customer satisfaction
• Travel across assigned territory (within Assam) for service support

We're Looking For:

• Fresh graduates passionate about medical technology and field service
• Experienced candidates (1+ year) in service roles, especially in medical equipment or similar industries
• Strong communication skills and ability to build rapport with hospital staff
• Basic understanding of electronics/mechanical systems
• Willingness to travel and work independently on the field
• Problem-solving attitude and a drive to learn new technologies

What You'll Get:

• CTC: ₹1.8 L to ₹2.5 L per annum (based on skills and experience)